FAQ

What is not allowed in the exhibition?

For insurance reasons, umbrellas, coats, thick jackets, child carriers, backpacks, packages, bags of any kind and size (belly bags, chest bags, shoulder bags, handbags, camera bags, cell phone bags, diaper bags, small animal transport bags, etc.) may not be taken into the exhibition hall. In case of doubt, the responsible editor-in-chief will decide. Cloakroom and lockers are available. The VKR accepts no liability for deposited items.

Can I take my dog into the exhibition?

Animals are not allowed to enter the Lokschuppen exhibition center. Assistance dogs are an exception and must be registered with the duty manager before entering the exhibition. The tag must be visibly attached to the dog's harness, collar, or in some other manner. 

Can I bring food and drinks into the exhibition rooms? Can I feed my baby at the exhibition?

Food and drinks are not allowed in the exhibition area. However, you may leave the exhibition for a break. Re-entry is possible at any time on the day of validity. Baby bottles/toddler drinking bottles for children up to a maximum of 2 years of age may be brought into the exhibition. To feed baby food/jars, you must leave the exhibition.

Visitors with chronic illnesses may bring one beverage (up to 0.5 liters) into the exhibition. Please notify the “Chef vom Dienst”/duty manager or the cash desk before entering the exhibition.

Can I change my baby's diaper in the exhibition?

Changing diapers is not permitted in the exhibition, but there is a changing room available near the restrooms.

Can I bring my stroller/buggy into the exhibition?

Strollers and buggies are allowed in the exhibition. However, no bags are permitted (see point 6). Changing diapers is not permitted in the exhibition; a changing room is available near the restrooms.

What should I keep in mind when there are large crowds?

When there are large crowds, there may be waiting times at the exhibition ticket offices. Please allow sufficient time. Or use our web shop to enter the exhibition directly through the turnstile without waiting at the ticket offices. There may also be waiting times at the turnstile when there are very large crowds.

From what age is the exhibition suitable for children?

The exhibition is recommended for ages 5 and up – for this reason, children aged 0 to 4 are admitted free of charge. Supplementary texts for children are available for children aged 5 and up. Please note that the exhibition can be dark and noisy. However, no refunds will be given if, after purchasing a ticket, it is determined that the exhibition is not suitable.

Am I allowed to touch objects in the exhibition?

Leaning on display cases and climbing on furniture is not permitted. Running and rough play are prohibited.  We ask that you keep your voices down and be considerate of other guests. Cell phones must be set to vibrate or silent mode. You are welcome to touch and try out our designated interactive stations. All other objects must not be touched.

Can I take photos in the exhibition rooms?

Photography and filming are only permitted without flash or additional lighting, without a tripod or selfie stick, and for private purposes only. Photography and filming for commercial purposes and for press coverage is only permitted with a press card and after filling out the press card at the exhibition ticket office. We kindly ask that you do not take photographs of other visitors.

How should I behave in the exhibition?

Please do not lean on display cases or climb on furniture. Running and rough play are prohibited. Please keep conversations to a moderate level and be considerate of others. Set your cell phones to vibrate or silent mode.

Who is responsible for supervising children and young people?

Children under the age of 14 may only visit the exhibition when accompanied by an adult. For minors, the duty of supervision and responsibility generally lies with their legal guardians, parents, grandparents, teachers, educators, or adult companions, even if young people aged 14 and over are allowed to visit the exhibition on their own. The Lokschuppen Exhibition Center does not assume any responsibility or duty of supervision at any time.

If a child aged 7 to 13 participates in one of the special children's or family workshops, the child may visit the exhibition/building as part of the booked program without an adult accompanying person, provided that the child is supervised by the adult accompanying person until the start of the program and is picked up by them again punctually after the end of the program. An adult or sibling over the age of 13 must always accompany children on guided tours. However, the duty of supervision remains with the legal guardians at all times. The educational staff and the Lokschuppen Exhibition Center do not assume any responsibility or duty of supervision for minors at any time.

Children under the age of 7 may only participate in children's and family workshops when accompanied by an adult.

For children and young people visiting the exhibition as part of a school trip, holiday program, or similar, the adult chaperones accompanying the group are responsible for supervising them, unless young people aged 14 to 17 inclusive have organized themselves. Children and young people are requested to move through the exhibition/building in supervised small groups outside of a booked program. Even during the entire booked program, at least one adult accompanying person must be present, unless young people aged 14 to 17 inclusive have organized themselves.

Who is liable in the event of damage?

Visitors are liable for any damage caused by their behavior.

How warm is it in the exhibition rooms?

The temperature in the exhibition rooms is kept at a constant 20 degrees Celsius. Especially when outside temperatures are high, it is advisable to wear a jacket or sweater in the exhibition rooms.

Is the exhibition accessible?

The exhibition takes place in darkened rooms. The tour leads along a walkway on a gallery. The gallery is accessible via stairs or a platform lift. The exhibition is accessible to people with disabilities.

Is smoking permitted in the building?

In accordance with the Health Protection Act, smoking (lighting and keeping tobacco products lit) is generally prohibited throughout the entire event venue. The smoking ban also applies to e-cigarettes and cannabis. Violations of the provisions of the Non-Smoker Protection Act can be punished by the competent authorities as an administrative offense, including against the VKR.

Am I allowed to operate the technical equipment myself?

Technical equipment may only be operated by VKR staff.

Must the instructions of the staff be followed?

The instructions of the supervisory staff must be followed. If the house rules or instructions are not followed, the persons concerned may be prohibited from remaining in the building. Visitors who repeatedly fail to comply with the house rules may be banned from the premises.

Is cycling or skating allowed in the building?

It is not permitted to use inline skates, skateboards, bicycles, etc. in the VKR facilities (KU'KO with Plaza, Lokschuppen, parking garages P1, P2, P4, P7, and P9).

Will I be recorded by video cameras during my visit?

Video surveillance with recording takes place at the LOKSCHUPPEN EXHIBITION CENTER. This is used exclusively to protect the exhibits from theft and damage.

Should I expect waiting times?

During busy periods, there may be waiting times at the exhibition ticket offices and at the turnstile/entrance to the exhibition. Please allow sufficient time.

Can I re-enter the exhibition on the same day after leaving?

You are always welcome to leave the exhibition to take a break, etc. You can re-enter at any time on the same day of your visit.

I have booked exclusively for my group: where is the meeting point?

For booked tours and programs, the exhibition guides will meet the group in the foyer of the exhibition center, unless another meeting point has been agreed upon. If the group is late, the waiting time is a maximum of 15 minutes, unless prior notification has been given. In exceptional cases, a tour may be conducted by someone other than the person originally announced.

I have booked exclusively for my group: How many guests are there?

The minimum and maximum number of participants for guided tours, workshops, children's birthday parties, and similar programs are specified in the current program descriptions. Adjustments to the number of participants can be made on site at the exhibition ticket office.

How long are admission tickets valid and how can I use them?

Admission tickets are valid for the entire day. Our tickets are sold in the web shop exclusively with a fixed visit date. They are only valid on the selected day – re-entry is possible at any time. With your ticket, you can enter the exhibition directly via the turnstile at the exhibition entrance. Alternatively, you can purchase your ticket on site at the exhibition ticket offices.

Can I return or exchange admission tickets and guided tour tickets?

Admission tickets and guided tour tickets cannot be returned or exchanged.

What discounts are available and how can I use them?

Please inquire about possible discounts before purchasing tickets. Retrospective discounts are not possible. Only the discounts offered in the web shop are guaranteed. All other discounts are only available when purchasing tickets on site at the exhibition ticket offices.

How long are vouchers valid?

Vouchers are valid for three years from the date of purchase. The exact validity date is stated on each voucher.

Click here for our terms and conditions. Subject to errors and changes
Exhibition Center Lokschuppen Rosenheim